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Changing the IP address of an Officescan server running on Apache

    • Updated:
    • 26 Apr 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
Summary

This article discusses configuration changes to be implemented after modifying the IP address of an OfficeScan server that is using Apache Web Services.

Details
Public

After changing the Officescan server IP address or hostname:

  1. Go to <Server installation folder>\PCCSRV\Apache2
  2. Using a text editor, open Apache httpd.conf file and update the following lines with new IP address:
    1. ServerName <IP_Address>:<port>
      example:
      ServerName 10.10.0.100:8080
    2. VirtualHost <IP_Address>:<ssl_port>

      example:
      VirtualHost 10.10.0.100:4343>

    3. ServerName <IP_Address>

      example:
      ServerName 10.10.0.100
  3. Restart Apache Web Server service
  4. Stop the Officescan Master service
  5. Go to <Server installation folder>\PCCSRV\ and create a backup of the ofcscan.ini file.
  6. Modify the following lines in the ofcscan.ini file to reflect the new IP or hostname. 

    [INI_SERVER_SECTION]
    MasterDirectory=\\%NEW IP or Hostname%\ofcscan
    Master_DomainName=%NEW IP or Hostname%

    [Scan Now Configuration]
    MoveDir =HTTP://%NEW IP or Hostname%
    CleanFailedMoveDir =HTTP://%NEW IP or Hostname%

    [Real Time Scan Configuration]
    MoveDir =HTTP://%NEW IP or Hostname%
    CleanFailedMoveDir =HTTP://%NEW IP or Hostname%

    [Manual Scan Configuration]
    MoveDir =HTTP://%NEW IP or Hostname%
    CleanFailedMoveDir =HTTP://%NEW IP or Hostname%

    [Prescheduled Scan Configuration]
    MoveDir =HTTP://%NEW IP or Hostname%
    CleanFailedMoveDir =HTTP://%NEW IP or Hostname%
  7. Back up and modify the shortcut file "Officescan Web Console (HTML)".
    1. Right-click the Officescan Corporate Edition Internet shortcut file from the ..\PCCSRV directory.
    2. On the Web Document tab, modify the URL with the new IP address or host name.

      Examples:
    • URL=https://%NEW IP%:4343/officescan/, or
    • URL=https://%NEW IP%:8059/officescan/ (if SSL is not enabled)
  8. Save and close ofcscan.ini.
  9. Start the Officescan Master Service and then log on to the Officescan web console.
  10. Use the Client Mover tool to establish connection between the Officescan clients and the new IP or hostname of the server. Follow this procedure:
    Manually transferring OfficeScan clients using Client Mover I/Ipxfer tool
  11. If the procedure fails, contact Trend Micro Technical Supportand provide the following information:
    • Copy of ..\PCCSRV\ofcscan.ini
    • Copy of ..\PCCSRV\Apache2\conf\httpd.conf
Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1054764
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