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The FTP command is not available in the Email Encryption Gateway (TMEEG) console/shell

    • Updated:
    • 21 Jan 2014
    • Product/Version:
    • Trend Micro Email Encryption Gateway 5.0
    • Platform:
    • Linux - Red Hat RHEL 3 32-bit
    • Linux - Red Hat RHEL 3 64-bit
    • Linux - Red Hat RHEL 4 32-bit
    • Linux - Red Hat RHEL 4 64-bit
    • Linux - Red Hat RHEL 5 32-bit
    • Linux - Red Hat RHEL 5 64-bit
    • Linux - Red Hat RHEL 6 32-bit
    • Linux - Red Hat RHEL 6 64-bit
    • Linux - SuSE version 10
    • Linux - SuSE version 9
Summary
You cannot get the files, such as logs or samples, that Technical Support needs because the FTP client is missing in TMEEG.
Details
Public
Do one of the following solutions:
  • Use the "scp" command to copy the files from TMEEG to a separate client using SSH.
    tmeeg># scp file.zip user@192.168.0.1:/tmp/
  • Use "scp", "Winscp" or "pscp" to copy files from TMEEG initiated by a separate host.
    Win># pscp.exe root@tmeeg:/tmp/file.zip ./
  • Install the FTP client on TMEEG.
    1. Go to the shell and type "yum install ftp".
    2. Follow the on-screen prompts to finish the installation of the FTP client.
The next release of TMEEG will contain the FTP client by default.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1054801
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