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Manually updating the scan engine of the Messaging Security Agent of Worry-Free Business Security (WFBS) 7.0

    • Updated:
    • 7 Oct 2015
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 Enterprise Server
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2003 Standard Server Edition
    • Windows 2008 Essential Business Server
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Premium Add-on
    • Windows 2011 Small Business Server Standard
Summary

You cannot update the scan engine using the ActiveUpdate process.

Details
Public

To manually update the scan engine:

  1. On the ScanMail or Messaging Security Agent server, download the latest copy of the scan engine from Trend Micro.
     
    To perform a manual rollback, download the previous version of scan engine or use an existing backup.
  2. Stop the following ScanMail services:
    • Trend Micro Messaging Security Agent System Watcher Service
    • Trend Micro Messaging Security Agent Remote Configuration Server
    • Trend Micro Messaging Security Agent Master Service
  3. Back up the copy of vsapi32.dll and BPMNT.dll files in the following directories:

    ..\engine\vsapi\latest ..\engine\vsapi\primary
    ..\engine\vsapi\secondary

  4. Extract the contents of the zip files from Step 1 to the following directories:

    ..\engine\vsapi\latest ..\engine\vsapi\primary
    ..\engine\vsapi\secondary

  5. Restart the following services:
    • Trend Micro Messaging Security Agent System Watcher Service
    • Trend Micro Messaging Security Agent Remote Configuration Server
    • Trend Micro Messaging Security Agent Master Service

To see the updated Scan Engine version, log on to the WFBS console, go to Security Settings and select the Exchange server.

If you need technical assistance, contact Trend Micro Technical Support.

Premium
Internal
Rating:
Category:
Update
Solution Id:
1054829
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