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Frequently Asked Questions (FAQs) about Scan Engine (VSAPI) 9.0

    • Updated:
    • 13 Apr 2016
    • Product/Version:
    • ServerProtect for Microsoft Windows/Novell Netware 5.8
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Professional
    • Windows 2003 Compute Cluster Server
    • Windows 2003 Datacenter Server
    • Windows 2003 Datacenter Server Edition 64-bit
    • Windows 2003 Enterprise Server
    • Windows 2003 Home Server
    • Windows 2003 Small Business Server
    • Windows 2003 Standard Server Edition
    • Windows 2003 Standard Server Edition 64-bit
    • Windows 2003 Storage Server
    • Windows 2003 Web Server Edition
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
    • Windows 7 32-bit
    • Windows Vista 32-bit
    • Windows XP Home
Summary

Get answers to common questions about Vsapi 9.0.

Details
Public

VSAPI (Virus Scan API) is Trend Micro’s File Scanning Engine, a core component of most Trend Micro Security Products. It is the current technology module responsible for processing File Objects and classifying them as malicious, suspected or non-malicious files.

There are significant improvements in VSAPI 9.0, which include: enhanced clean mechanism; enhancement of Smart Protection Network; wildcard support when specifying files and folders for scan exclusion; and support for additional file types.

In addition, several malware-related detection enhancements have been made to the latest version:

  • PDF exploits
  • Shellcode detection
  • Exploits to Microsoft Office vulnerabilities

The official release date of VSAPI 9.0 is on October 26, 2009 and the official version and build number is 9.000.1003.

Web - VSAPI 9.0 will be available for download on November 10, 2009.

ActiveUpdate - VSAPI 9.0 will be available on ActiveUpdate on the following dates:

  • October 29, 2009: (11am GMT+8) Pre-OPR for all products for APAC/China/Global
  • November 10, 2009: (1pm GMT+8) OPR for PCC, TIS/TAV, TIS PRO, Titanium for APAC and China and Web upload to all products
  • November 12, 2009: (1pm GMT+8) OPR for TMCM, OSCE, WFBS, SPNT and all products on Windows NTKD, NTKDAMD64, NTKDIA64 platform for APAC and China
  • November 17, 2009: (1pm GMT+8) OPR for TMCM, OSCE, WFBS, SPNT all products on Windows NTKD, NTKDAMD64, NTKDIA64 platform for Global

VSAPI 9.0 is available for all products.

On many occasions, Trend Micro has released minor version of VSAPI for specific platforms and products.

In this case, Trend Micro felt that the improvements are too significant that it warranted a full release for all supported products.

No. Trend Micro strongly encourages customers to upgrade to the latest version of VSAPI for each specific product and platform as soon as possible after the general release.

With the dramatic rise of malware samples and the increasing size of Trend Micro’s malware pattern file, we recommend that customers move to version 9.0 as soon as possible, especially on Windows endpoint clients.
 
Trend Micro will no longer support previous versions after the release of version 9.0. Customers calling with issues will be asked to upgrade immediately to the latest version for further assistance.

Similar to other VSAPI update, there are cases when a reboot is necessary, especially if the update is applied manually (not via ActiveUpdate).

Trend Micro’s Knowledge Base contains several articles on VSAPI, including instructions on how to manually apply the engine or roll back in case of issues.

Access the KB entry All related solutions for Trend Micro Scan Engine (VSAPI) 9.0.

Refer to the Release Notes that are available with VSAPI on Trend Micro’s download site for additional information.

Trend Micro always recommends upgrading to the latest version of a particular scan engine, especially if a customer has issues.

Several malware detection enhancements have also been included in the latest 9.0 release.

Consistent with Microsoft’s official support policy on these products, there operating systems are not officially supported in this release of VSAPI. The engine may or may not function on these platforms, but no official support will be offered for issues encountered on these systems.

Premium
Internal
Rating:
Category:
Update
Solution Id:
1054882
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