Modifying the OfficeScan (OSCE) Quarantine directory

  • Updated:
    • 21 Apr 2016
  • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
  • Platform:
    • Windows 2003 Datacenter Server
    • Windows 2003 Datacenter Server Edition 64-bit
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2003 Standard Server Edition 64-bit
    • Windows 2003 Storage Server
    • Windows 2003 Web Server Edition
    • Windows 2008 Enterprise
    • Windows 2008 Standard
    • Windows 7 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
Summary

By default, the OfficeScan Server Quarantine directory is C:\Program Files\Trend Micro\OfficeScan\PCCSRV\Virus. If needed, you can change this setting and use a different drive or folder. Learn how to change the path for the Quarantine directory.

Details
Public

To modify the Quarantine directory path:

  1. Go to the C:\Program Files\Trend Micro\OfficeScan\PCCSRV directory of the OfficeScan server.
  2. Open the OFCSCAN.ini file using a text editor.
  3. Under [INI_SERVER_SECTION], look for the "Quarantine_Folder" parameter and add the new folder location. By default, the value of this parameter is blank.

    Quarantine_Folder=(drive/folder location)
    Example: Quarantine_Folder=E:\Quarantined Files

     
    Make sure that this custom folder location exists and contains the "Read & Write" folder permission for both IUSR and IIS_IUSRS(hostname\IIS_IUSRS) system accounts.
  4. Save and close the OFCSCAN.ini file.
  5. Restart the OfficeScan Master Service.

To validate the changes, open the OfficeScan web console. You can also perform an EICAR malware test to see where the detected file(s) will be saved.

OfficeScan has no function to automatically clean and purge the Quarantine folder to prevent any incorrect deletion. It is suggested to regularly check the folder.

Premium
Internal
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.