Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Copying or downloading large compressed files is slow when the Worry-Free Business Security (WFBS) Agent is installed

    • Updated:
    • 16 Jul 2018
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 10.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Worry-Free Business Security Standard/Advanced 9.5
    • Platform:
    • Windows 2003 Home Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Essential Business Server
    • Windows 2008 Small Business Server
    • Windows 7 32-bit
    • Windows Vista 32-bit
    • Windows XP Professional
Summary

When you have installed WFBS agent, copying or downloading large compressed files takes longer time.

Details
Public

To increase the speed of transferring large compressed files:

  1. Log on to the WFBS console.
  2. Go to Preferences > Global Client Settings > Desktop/Server.
  3. Under Virus Scan Settings section, select the Configure scan settings for large compressed files check box.
  4. Change the value of Scan the first ___ files in the compressed file. Set "XX" to "10" or less.
  5. Click Save.
 
Copying compressed files also becomes faster when the Trend Micro Client Server Security Agent Realtime Scan service is stopped.
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1054931
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles