Before redirecting a managed domain’s MX record to HES, make sure that you send a test email to verify that the MTAs of HES can forward emails.
To send a test email:
- Log on to your HES account.
- Go to Domains.
- Select the domain to be tested.
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Under Message Test section, enter a test email address that belongs to the domain being tested.
Make sure you have access to the mailbox for verifying mail delivery. - Click Test.