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"Error 4xx" or "Service unavailable" appears when opening the Worry-Free Business Security (WFBS) console that uses Apache

    • Updated:
    • 8 Oct 2015
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Small Business Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Enterprise Server
    • Windows 2008 Essential Business Server
    • Windows 2008 Small Business Server
    • Windows 2008 Standard Server Edition
    • Windows 7 32-bit
    • Windows Vista 32-bit
    • Windows XP Professional
Summary

You get one of the following error messages when logging in to the WFBS console:

  • Service unavailable
  • 400 Bad Request
  • 401 Authorization Required
  • 402 Payment Required (not used yet)
  • 403 Forbidden
  • 404 Not Found
  • 405 Method Not Allowed
  • 406 Not Acceptable (encoding)
  • 407 Proxy Authentication Required 
  • 408 Request Timed Out
  • 409 Conflicting Request
  • 410 Gone
  • 411 Content Length Required
  • 412 Precondition Failed
  • 413 Request Entity Too Long
  • 414 Request URL Too Long
  • 415 Unsupported Media Type
Details
Public

To resolve the issue, restart the Apache Service:

  1. Restart Apache2 service.
  2. On the system tray, right-click the Apache Service Monitor and select Open Apache Monitor.
  3. Click Apache2 and select Restart.

If this does not work, provide the right permission:

  1. Click Start > Run.
  2. Type in “services.msc”.
  3. Right-click Apache2 service and select Properties.
  4. Choose This Account and use your administrator’s account.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1055139
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