Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Installing the Messaging Security Agent (MSA) component of Worry-Free Business Security (WFBS) Advanced locally

    • Updated:
    • 8 Oct 2015
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Small Business Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise Server
    • Windows 2008 Small Business Server
    • Windows 2008 Standard Server Edition
Summary

When there is a bandwidth issue between the Security Server and a remote Exchange Server, installation of the MSA using the Security Server console may fail. When this occurs, you can opt to install the MSA locally into the Exchange Server using the WFBS installer.

Details
Public

Instead of using the Security Server web console to install the MSA on a Remote Exchange Server, you can use the WFBS Advanced installation package.

To install:

  1. Download and then extract the WFBS Advanced installer on the Exchange Server.
  2. Open a command prompt window, then change the directory to the CSM folder of the extracted file. Example: C:\WFBS60_SP3\CSM
  3. Run the following command:

    setup.exe /z"/msa"

  4. Click Next.
  5. Read and accept the terms of the license agreement.
  6. Enter the Activation Code.
     
    You can get this from the WFBS console on the Preferences > Product License page.
  7. Enter the credentials with domain and exchange administrator privileges.

  8. Click Next.
  9. Select the settings you prefer:

    Web Server
    IIS server - This will create its own virtual website on IIS
    Apache web server
    Spam Management
    End User Quarantine - Trend Micro Anti-spam filter
    Outlook Junk E-mail folder - Junk Email Integrated

  10. For the target directory, you may opt to change the path as well as the shared directory drive.
  11. Click Next to start copying files.
  12. Click Finish when the installation is complete.
  13. After finishing the installation, register the Messaging Security Agent on the main server.
  14. On the Exchange Server, open the Registry Editor (regedit.exe).
     
    Always create a backup before modifying the registry. Incorrect registry changes may cause serious issues. Should this occur, restore it by referring to the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.
  15. Go to HKLM\Software\Trend Micro\ScanMail for Exchange\CSM Server and configure the following registry keys:

    Hostname= Master_DomainName
    HttpPort = Master_DomainPort
    HttpsPort = Master_SSL
    IPCount=1
    IPList= Security Server's IP
    IsRegistered = 1
    UpdateDir = SMB\download
    VirtualDir = SMB\cgi

     
    "Hostname", "HttpPort" and "HttpsPort" can be obtained from the ..\Program Files\Trend Micro\Security Server\PCCSRVofcscan.ini file on the main server.
  16. Restart the Trend Micro Messaging Security Agent Services on the Exchange Server.
Premium
Internal
Rating:
Category:
Install
Solution Id:
1055211
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.