InterScan Messaging Security Virtual Appliance (IMSVA) hangs on boot-up

- Updated:
- 24 Nov 2016
- Product/Version:
- InterScan Messaging Security Virtual Appliance 8.2
- InterScan Messaging Security Virtual Appliance 8.5
- Platform:
- Linux - Red Hat RHEL 6 32-bit

Summary

After installing IMSVA on ESX, the program will reboot. Upon boot-up, the device hangs when starting udev.

Details

To resolve this issue:

Open the VMware ESX client console.
Turn off the image by right-clicking the entity and then selecting Power > Power OFF.
Right-click the entity again and select Edit Settings…
From the devices listed, remove Floppy drive.
Set the CPUs to only "1".
Click OK and boot the image again.

Rating:

Category:

Troubleshoot; Install

Solution Id:

1055339

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