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Manually updating the spam pattern file to the Messaging Security Agent (MSA) of Worry-Free Business Security (WFBS)

    • Updated:
    • 8 Oct 2015
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
Summary

The Security Server is able to download the spam pattern file, however the MSA is unable to update. You want the MSA to be updated immediately.

You can do a manual update of the spam pattern file to your MSA.

Details
Public

To perform a manual update:

  1. Go to ..\Program Files\Trend Micro\Security Server\PCCSRV\Download\antispam\smex\ and copy the following files:
    • iasxxxx.zip
    • iasxxxxxxx.zip
  2. On the Exchange server hosting the MSA, stop the following services:
    • Trend Micro Messaging Security Agent System Watcher Service
    • Trend Micro Messaging Security Agent Remote Configuration Server
    • Trend Micro Messaging Security Agent Master Service
  3. Go to the following directories, and then delete the oldest .EXP, HSH, PHI, RUL, SIG files.
     
    To determine which of the files is the oldest, you may arrange the files according to "Date Modified".
    • ..\Program Files\Trend Micro\Messaging Security Agent\Engine\TMASE\latest\rule
    • ..\Program Files\Trend Micro\Messaging Security Agent\Engine\TMASE\primary\rule
    • ..\Program Files\Trend Micro\Messaging Security Agent\Engine\TMASE\secondary\rule
  4. Extract the copies of the iasxxxx.zip and iasxxxxxxx.zip files you got from Step 1 to the following directories:
    • ..\Program Files\Trend Micro\Messaging Security Agent\Engine\TMASE\latest\rule
    • ..\Program Files\Trend Micro\Messaging Security Agent\Engine\TMASE\primary\rule
    • ..\Program Files\Trend Micro\Messaging Security Agent\Engine\TMASE\secondary\rule
  5. Restart the following services:
    • Trend Micro Messaging Security Agent System Watcher Service
    • Trend Micro Messaging Security Agent Remote Configuration Server
    • Trend Micro Messaging Security Agent Master Service
Premium
Internal
Rating:
Category:
Update
Solution Id:
1055341
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