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Handling compressed files that exceed the 60MB decompressed limit in Hosted Email Security (HES)

    • Updated:
    • 24 Sep 2013
    • Product/Version:
    • Platform:
    • Not Applicable N/A
Summary
One of HES’ global limits has the following settings:
Total decompressed size exceeds = 60MB
However, some Microsoft Office 2007 files or other compressed files may violate this limit.
Note: The 60MB capacity took effect on November 25, 2011.
Details
Public
To resolve the issue, password-protect the compressed file to bypass it from being scanned.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1055731
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