Handling compressed files that exceed the 60MB decompressed limit in Hosted Email Security (HES)

Summary

One of HES’ global limits has the following settings:

Total decompressed size exceeds = 60MB

However, some Microsoft Office 2007 files or other compressed files may violate this limit.

Note: The 60MB capacity took effect on November 25, 2011.

Details

To resolve the issue, password-protect the compressed file to bypass it from being scanned.

Rating:

Category:

Troubleshoot

Solution Id:

1055731

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.