Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Deploying the Bandage Smart Scan Agent Pattern for OfficeScan (OSCE)

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise Server
    • Windows 2008 Enterprise Server Edition 64-bit
    • Windows 2008 Standard Server Edition
Summary

Apply the Bandage Smart Scan Agent Pattern on the OfficeScan server and clients.

Details
Public

Do the following:

On the OfficeScan Server

  1. Download the Bandage Pattern Release (BPR) from the download site provided to you by Trend Micro Technical Support.
  2. Extract the pattern file (icrc$oth.xxx) to the PCCSRV folder.

    Note: xxx = pattern file version

On the OfficeScan Client

  1. Download the Bandage Pattern Release (BPR) from the download site provided to you by Trend Micro Technical Support.

    Note: Before doing the procedure below, you need to disable the "Protect OfficeScan client Services" option in the OfficeScan management console. Go to Networked Computers > Global Client Settings > Client Self-Protection and then disable the option.

    Otherwise, proceed to step 5 below and then UNLOAD and RELOAD the OfficeScan client.

  2. Log on to the workstation as an administrator.
  3. Go to Control Manager > Administrative Tools > Services.
  4. Stop the following services:
    • OfficeScanNT Listener
    • OfficeScanNt RealTime Scan
  5. Extract the pattern file (icrc$oth.xxx, where xxx is the pattern file number) to the OfficeScan home directory. By default, this is OfficeScan Client.
  6. Restart the following services:
    • OfficeScanNT Listener
    • OfficeScanNt RealTime Scan
Premium
Internal
Rating:
Category:
Deploy; Update
Solution Id:
1055838
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.