Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Manually distributing the Personal Firewall settings to the Client/Server Security Agent (CSA)

    • Updated:
    • 16 Sep 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Platform:
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
Summary

This article shows you how to manually update the Personal Firewall settings of the CSAs that are not always connected to the Security Server.

Details
Public

Do the following:

  1. On the Security Server, copy the ..\PCCSRV\Private\PFW folder to a CD or other media.
  2. On the CSA, open the Windows Services console.
  3. Stop the Trend Micro Client/Server Security Agent Personal Firewall service.
     
    If you are using WFBS 6.0 SP1/SP2 and if the client security is set to "High", you cannot manually stop the firewall service. To stop this service, refer to: Disabling the CSA self-protection.
  4. Copy the PFW folder from the CD or other media to the ..\Client Server Security Agent folder. Overwrite any existing files.
  5.  Start the Trend Micro Client/Server Security Agent Personal Firewall service.
Premium
Internal
Rating:
Category:
Troubleshoot; Deploy
Solution Id:
1056002
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.