Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Allowing roaming agents to configure scheduled scan in Worry-Free Business Security (WFBS)

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Datacenter Server
    • Windows 2003 Home Server
    • Windows 2003 Small Business Server
    • Windows 2003 Standard Server Edition
    • Windows 2003 Web Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Enterprise Server
    • Windows 2008 Essential Business Server
    • Windows 2008 Small Business Server
    • Windows 2008 Standard Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional

Enable and configure the scheduled scan settings on WFBS Agents when set to roaming mode or when they do not communicate with the internal WFBS server.


Roaming agents are computers that do not always maintain a constant network connection with the Security Server, such as portable computers. These agents' Security Agents (SAs) continue to provide virus/malware protection. However, there are delays in sending their status to the Security Server.

Unlike in WFBS 6.0, the newer versions of WFBS no longer have settings to enable Roaming Mode.

For the steps provided below to work, ensure that you meet the following conditions:

  • User credentials must have "Administrative" access and/or registry modification rights.
  • Security Agent (SA) Self-protection is not enabled.
  • If SA Self-protection is enabled, you must know the unload password or else you cannot modify the registry.

To be able to configure schedule scans:

  1. Open the Registry Editor (regedit.exe).
    Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
  2. Go to the HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Prescheduled Scan Configuration registry hive.
  3. Change the value of the "AllowCfg" registry key from "0" to "1".
  4. On the client computer, open the WFBS Agent console.
  5. Click on the Scan tab, and then click Scan Settings.

You can now modify the scheduled scan as preferred.

It is also possible to set scan exclusions, CPU usage, and scheduled scan frequency.
Configure; Troubleshoot
Solution Id:
Did this article help you?

Thank you for your feedback!

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.