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Receiving mails stamped with "Notice of Expiration" in Hosted Email Security (HES)

    • Updated:
    • 5 Jan 2016
    • Product/Version:
    • Hosted Email Security 2.0
    • Platform:
    • Not Applicable N/A
Summary

All incoming mails are stamped with the following notice:

Notice of Expiration
Trend Micro Hosted Email Security provides filtering and delivery of your email. Due to an expired license, the service will stop processing and delivering your messages anytime soon. For questions and concerns about email security and availability, please contact your mail administrator.

Details
Public

Your mails are being stamped with this notice because your license for HES is already expired and is beyond the grace period. Messages will continue to be stamped until your license is renewed. Do any of the following:

  • If you wish to continue using the service, renew your HES by contacting your sales representative.
  • If you do not wish to continue using the service, revert your MX records to its original values to stop having your mails scanned by HES.

If no action is done 45 days after the grace period, the service will stop processing and delivering your messages.

If you plan to take action but wish to stop your messages from being stamped, contact Trend Micro Technical Support.

Premium
Internal
Rating:
Category:
Purchase
Solution Id:
1056501
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