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Reconstructing the Security Server database and website using the Console Recovery tool in WFBS

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Small Business Server
    • Windows 2003 Web Server Edition
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
    • Windows 2008 Web Server Edition
Summary

Use the Worry-Free Business Security (WFBS) Console Recovery tool to resolve several console issues related to the following KB articles:

Details
Public

To use the WFBS Console Recovery tool:

  1. Go to ..\Program Files\Trend Micro\Security Server\PCCSRV\. You can also go to ..\Program Files\Trend Micro\Security Server\PCCSRV\Admin\Utility\ for shortcut.
  2. Double-click the SrvDiag.exe file.
  3. Enter the administrator account and password, and then click Reconstruct Server Website to reconstruct the website.

    For WFBS 7.0:

    Reconstruct Server Website

    For WFBS 8.0 & 9.0:

    Reconstruct Server Website 

  4. Click Reconstruct Server Database to reconstruct the database.
    This will automatically create a database backup.

    For WFBS 7.0:

    Reconstruct Server Database

    For WFBS 8.0 & 9.0:

    Reconstruct Server Website 

Premium
Internal
Rating:
Category:
Troubleshoot; Upgrade
Solution Id:
1056642
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