Reconstructing the Security Server database and website using the Console Recovery tool in WFBS

- Updated:
- 9 Oct 2015
- Product/Version:
- Worry-Free Business Security Standard/Advanced 7.0
- Worry-Free Business Security Standard/Advanced 8.0
- Worry-Free Business Security Standard/Advanced 9.0
- Platform:
- Windows 2003 Enterprise Server
- Windows 2003 Small Business Server
- Windows 2003 Web Server Edition
- Windows 2008 Enterprise Server
- Windows 2008 Standard Server Edition
- Windows 2008 Web Server Edition

Summary

Use the Worry-Free Business Security (WFBS) Console Recovery tool to resolve several console issues related to the following KB articles:

Details

To use the WFBS Console Recovery tool:

Go to ..\Program Files\Trend Micro\Security Server\PCCSRV\. You can also go to ..\Program Files\Trend Micro\Security Server\PCCSRV\Admin\Utility\ for shortcut.
Double-click the SrvDiag.exe file.
Enter the administrator account and password, and then click Reconstruct Server Website to reconstruct the website.
For WFBS 7.0:

For WFBS 8.0 & 9.0:
Click Reconstruct Server Database to reconstruct the database.
This will automatically create a database backup.
For WFBS 7.0:

For WFBS 8.0 & 9.0: