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Enabling Manual Scan on the Windows shortcut menu on Apex One clients

    • Updated:
    • 1 Oct 2021
    • Product/Version:
    • Apex One All
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan 11.0
    • OfficeScan XG
    • OfficeScan XG.All
    • Platform:
Summary

The manual scan feature on the Windows shortcut menu is disabled by default in the Apex One server and clients. This article provides the steps on how to enable this feature so that the user can run a manual scan directly by right-clicking on a folder or file.

Details
Public

View the steps on how to enable the manual scan feature, by clicking on your product below:

  1. Log in to the Apex One server management console.
  2. Go to Agent > Global Agent Settings > Agent Control tab > General Settings.
  3. Under the Scan Settings section, tick the Add Manual Scan to the Windows shortcut menu on endpoints checkbox.

    Add manual scan to shortcut menu

    Click the image to enlarge.

  4. Click Save to apply the settings.
  5. To perform manual scanning, right-click the file or folder and select Scan with Apex One Client.
 
Allow a few minutes to replicate the change to all clients.
 
  1. Log in to the Apex Central web console, then navigate to Directories > Product Servers.
  2. Click the link to open the Apex One as a Service console
  3. Go to Agents > Global Agent Settings > Agent Control tab > General Settings.
  4. Under the Scan Settings section, tick the Add Manual Scan to the Windows shortcut menu on endpoints checkbox.

    General Settings

    Click the image to enlarge.

  5. Click Save to apply the settings.
  6. To perform manual scanning, right-click the file or folder and select Scan with Apex One Client.
 
Allow a few minutes to replicate the change to all clients.
 
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1056925
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