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Copying the User Accounts and Roles from one OfficeScan server to another

    • Updated:
    • 27 Apr 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • Platform:
    • Windows 2003 Compute Cluster Server
    • Windows 2003 Datacenter Server
    • Windows 2003 Datacenter Server Edition 64-bit
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2003 Standard Server Edition 64-bit
    • Windows 2003 Storage Server
    • Windows 2003 Web Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Datacenter Server Edition 64-bit
    • Windows 2008 Enterprise Server
    • Windows 2008 Enterprise Server Edition 64-bit
    • Windows 2008 Standard Server Edition
    • Windows 2008 Standard Server Edition 64-bit
    • Windows 2008 Storage Server
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

Having to manually recreate each account and role on every OfficeScan server will be time consuming. Learn the procedure on how to automatically copy the User Accounts and Roles from one OfficeScan console to another.

Details
Public

To copy the user accounts and roles, do the following:

  1. Copy the following files from the\PCCSRV\Private\Authorstore folder of server A:
    • TrendAuth.xml
    • TrendAuthDef.xml
  2. Stop the OfficeScan Master service on server B.
  3. Back up the TrendAuth.xml and TrendAuthDef.xml files in the\PCCSRV\Private\Authorstore folder of server B.
  4. Paste the TrendAuth.xml and TrendAuthDef.xml files from server A to the folder location in server B.
  5. Start the OfficeScan Master service.
  6. Verify that the user accounts are now present in the OfficeScan console.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1056953
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