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System requirements for ScanMail for Exchange (SMEX)

    • Updated:
    • 4 Mar 2021
    • Product/Version:
    • ScanMail for Exchange 14.0
    • Platform:
    • N/A
Summary

This article lists down the system requirements for ScanMail for Exchange (SMEX) 14.0.

Details
Public

ScanMail with Exchange Server 2019

ResourceRequirements
Processor
  • x64 architecture-based processor that supports Intel™ 64 architecture (formally known as Intel EM64T)
  • x64 architecture-based computer with AMD™ 64-bit processor that supports AMD64 platform
Memory4 GB RAM exclusively for ScanMail
Disk space5 GB free disk space; at least 30 GB during installation
Operating SystemMicrosoft Windows Server 2019 Standard or Datacenter (64-bit) ​​
 
For ScanMail deployment on Server Core edition, Trend Micro recommends running installation package on Windows Server with Desktop Experience feature and deploy ScanMail remotely.
Mail ServerMicrosoft Exchange Server 2019 or above
Web ServerMicrosoft Internet Information Services (IIS) 10.0
Browser
  • Microsoft™ Internet Explorer™ 7.0 or above
  • Mozilla Firefox™ 3.0 or above
MSXML4.0 Service Pack 2 or above
.NET framework4.7.2

ScanMail with Exchange Server 2016

ResourceRequirements
Processor
  • x64 architecture-based processor that supports Intel™ 64 architecture (formally known as Intel EM64T)
  • x64 architecture-based computer with AMD™ 64-bit processor that supports AMD64 platform
Memory1 GB RAM exclusively for ScanMail (2 GB RAM recommended)
Disk space5 GB free disk space
Operating System
  • Microsoft™ Windows Server™ 2016 Standard or Datacenter (64-bit)
  • Microsoft™ Windows Server™ 2012 R2 Standard or Datacenter (64-bit)
     
    You must also install Windows Server 2012 R2 Update (KB2919355 and KB2919442) with Microsoft Windows Server 2012 R2.
  • Microsoft™ Windows Server™ 2012 Standard or Datacenter (64-bit)
Mail ServerMicrosoft Exchange Server 2016 or above
Web Server
  • Microsoft Internet Information Services (IIS) 10.0
  • Microsoft Internet Information Services (IIS) 8.5
  • Microsoft Internet Information Services (IIS) 8.0
Browser
  • Microsoft™ Internet Explorer™ 7.0 or above
  • Mozilla Firefox™ 3.0 or above
MSXML4.0 Service Pack 2 or above
.NET framework4.5 or later

ScanMail with Exchange Server 2013

ResourceRequirements
Processor
  • x64 architecture-based processor that supports Intel™ 64 architecture (formally known as Intel EM64T)
  • x64 architecture-based computer with AMD™ 64-bit processor that supports AMD64 platform
Memory1 GB RAM exclusively for ScanMail (2 GB RAM recommended)
Disk space5 GB free disk space
Operating System
  • Microsoft™ Windows Server™ 2012 R2 Standard or Datacenter (64-bit)
     
    You must also install Windows Server 2012 R2 Update (KB2919355 and KB2919442) with Microsoft Windows Server 2012 R2.
  • Microsoft™ Windows Server™ 2012 Standard or Datacenter (64-bit)
  • Microsoft™ Windows Server™ 2008 R2 Standard with Service Pack 1 or above (64-bit)
  • Microsoft™ Windows Server™ 2008 R2 Enterprise with Service Pack 1 or above (64-bit)
  • Microsoft™ Windows Server™ 2008 R2 Datacenter RTM with Service Pack 1 or above (64-bit)
     
    Microsoft Windows Server 2008 R2 is not supported.
Mail ServerMicrosoft Exchange Server 2013 SP1 or above
Web Server
  • Microsoft Internet Information Services (IIS) 8.5
  • Microsoft Internet Information Services (IIS) 8.0
  • Microsoft Internet Information Services (IIS) 7.5
Browser
  • Microsoft™ Internet Explorer™ 7.0 or above
  • Mozilla Firefox™ 3.0 or above
MSXML4.0 Service Pack 2 or above
.NET framework4.5 or later

Supported Cluster Environments

  • Exchange Server 2019 with Database Availability Group (DAG) model
  • Exchange Server 2016 with Database Availability Group (DAG) model
  • Exchange Server 2013 with Database Availability Group (DAG) model

For the CPU usage in using this product, you should satisfy the Microsoft Exchange requirements first. You may check the Exchange Server 2019 Capacity Calculator for example.

To know more about ScanMail for Microsoft Exchange installation, refer to this Installation and Upgrade Guide.

Premium
Internal
Partner
Rating:
Category:
Install
Solution Id:
1057009
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