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An error occurred during the installation of Microsoft SQL Server 2005 Express

    • Updated:
    • 12 Oct 2015
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • Trend Micro Security for Mac 1.5
    • Trend Micro Security for Mac 2.0
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
Summary

The following error message appears in the plug-in service program:

An error occurred during the installation of Microsoft SQL Server 2005 Express. Contact your support provider for help in resolving this issue.

Details
Public

Do the following:

 
This procedure only applies to newly installed Security for Mac (TMSM), with no other plug-in installed and no existing SQL in use.
  1. Make sure that there are no remnants of the previous failed installation. To completely remove TMSM, refer to this article: Manually uninstalling the Security for Mac (TMSM) Plug-in
  2. Install SQL Express first.
    1. Go to the PCCSRV folder > Admin > Utility > SQL.
    2. Follow the instruction on how to install SQL.
  3. Install TMSM and confirm that the corresponding services are now operational.
  4. Install and deploy the TMSM clients.
Premium
Internal
Rating:
Category:
Troubleshoot; Install
Solution Id:
1057260
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