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No option to create 64-bit MSI in the OfficeScan Client Packager tool

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Standard Server Edition
    • Windows 2008 Datacenter Server Edition 64-bit
    • Windows 2008 Enterprise Server Edition 64-bit
    • Windows 2008 Standard Server Edition 64-bit
Summary

When selecting the MSI package, the Windows Operating System type is grayed out and it only shows 32-bit.

Learn how to create a 64-bit MSI package using the Client Packager.

Details
Public

Selecting to create an MSI Client Package bundles both the 32-bit and the 64-bit drivers into one. This explains why the Windows Operating System type is grayed out.

The newly created MSI package automatically detects the system it is being installed on, and installs the 64-bit engine when it detects a 64-bit system. There will only be one MSI package, but it will contain both installation packages.

If you check the properties of the Virus Scan Engine component, it will show Virus Scan Engine (64-bit).

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1057448
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