SMDreal tasks do not restart automatically after a pattern file update on a multiply-partitioned Domino environment in ScanMail for Lotus Domino (SMLD) 5.0 for Windows

- Updated:
- 24 Nov 2016
- Product/Version:
- ScanMail for Lotus Domino 5.0 Windows
- Platform:
- Windows 2003 Enterprise Server
- Windows 2003 Standard Server Edition
- Windows 2008 Enterprise Server
- Windows 2008 Standard Server Edition

Summary

Sometimes, SMDreal tasks do not restart automatically after a pattern file update on a multiply-partitioned Domino environment.

Details

This issue occurs because the fixed timeout value for SMDreal tasks is 300 seconds only and may be too short. Hot fix 3050 enables SMDreal to simultaneously load patterns on multiple partitions with read/write lock and increases the timeout value for SMDreal tasks.

Apply hot fix 3050 to resolve this issue. This hot fix is released on January 12, 2011.

Important: Hot fixes are downloadable code fixes for bugs or specific issues that occurred to specific customers. Hot fixes are meant to be interim solutions that will eventually be consolidated into a patch or service pack for your product.

Request the hot fix file from Trend Micro Technical Support.
For Premium Support Program (PSP) clients, contact your Technical Account Manager (TAM) directly.

For more information, check the attached Readme file

Rating:

Category:

Troubleshoot

Solution Id:

1057694

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