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Generating Trend Micro HiJackThis logs for malware analysis

    • Updated:
    • 12 Oct 2015
    • Product/Version:
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
Summary

The HijackThis is a free tool that quickly scans your computer to find settings that may have been changed by spyware, malware, or other unwanted programs. This tool creates a report or log file containing the results of the scan.

Details
Public

To generate the HijackThis logs:

  1. Download the HijackThis tool to your desktop.
  2. Run the HijackThis tool. Do one of the following:

    If you downloaded the executable file:

    1. Double-click HijackThis.exe.
    2. Read and accept the End-User License Agreement.
    3. Click Do a system scan and save log file.
    If you downloaded the installer:
    1. Click Start > Program Files > HijackThis.
    2. Click Do a system scan and save log file.

A text file named hijackthis.log will appear and will be automatically saved on the desktop.

If you have an existing case, attach the log as a reply to the engineer who handles it. You can also post your log in the Trend Community for analysis. You need to sign up before you can post in the community.

Premium
Internal
Rating:
Category:
Remove a Malware / Virus
Solution Id:
1057839
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