Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Upgrading from Worry-Free Business Security (WFBS) Standard to Advanced

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Small Business Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise Server
    • Windows 2008 Small Business Server
    • Windows 2008 Standard Server Edition
Summary
 
This solution only applies to Worry-Free Business Security Advanced 7.0, 8.0, and9.0

This article shows you how to upgrade your existing WFBS standard to the Advanced version in order to protect your Exchange server.

Details
Public

Do the following:

  1. Upgrade your license to WFBS Advanced. Contact your local Trend Micro Reseller or Trend Micro Customer Service to upgrade the license.
  2. Provide the following information:
    • Account number (if any)
    • Company Name
    • Customer Name
    • Email Address
    • Phone Number
  3. Once you have the WFBS Advanced Activation Code (AC), do the following:
     
    The WFBS Advanced AC starts with "CM", while the WFBS Standard AC starts with "CS".
    1. Change the AC of WFBS from the web console. Refer to this article: Changing the AC from the WFBS console.
    2. Install the Messaging Security Agent to the Exchange Server. Refer to this article: Installing the Messaging Security Agent WFBS Advanced console.
Premium
Internal
Rating:
Category:
Upgrade
Solution Id:
1057901
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.