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Exporting client information using the Export Information Tool

    • Updated:
    • 23 Jul 2020
    • Product/Version:
    • Apex One 2019
    • OfficeScan XG
    • Platform:
    • N/A
Summary

Use the Export Information Tool to export the OfficeScan client information, virus/malware logs, and client pattern update logs to a CSV file in a command line mode.

 
For Apex One, it is necessary to install Hot Fix Build 2060 or later to support this tool.
Details
Public

The tool will help you set the task automatically instead of having to manually gather the information from each OfficeScan server.

To use the Export Information Tool:

  1. Extract the tool to {Apex One/OfficeScan server installation folder}\PCCSRV\Web\Service\.
     
    If the tool is copied to another path, it will prompt an error when executing.
  2. Open a command prompt and execute the following:

    ExportInfo.exe {data to export} {CSV file name}

     
    Only a single parameter can be passed per run. Multiple runs will be required if information from more than 1 parameter is needed.
  3. Replace "{data to export}" with any of the following:
    -cExport client information
    -v [x]Export the virus/malware logs generated within the last x days
    -vq [x]Quick export virus log generated within the last x days without sorting
    -culogExport component update log
    -wrsExport Web Reputation approved URL lists
    -wrs_allExport Web Reputation approved and blocked URL lists
    -exclusionExport exclusion settings
    -bmexExport Behavior Monitoring exceptions
    -tplExport Trusted Program List
    -dacExport Device Control settings
    -dacexExport Device Control exception lists
    -usbdacExport USB settings of Device Control
    -dlplog [x]Export Dlp log generated within the last x days
    -systemExport system events
 
The Export Information Tool is version-specific, please contact Trend Micro Technical Support if the attached tool does not work.
 
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1058061
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