- Delete the SMEX resource in cluster administrator.
- Perform the procedure to failover and activate the SCR with Exchange resources.
- Install SMEX to the SCR if you have not done so. Otherwise, you can follow the steps in this Knowledge Base article to manually create the resource:
- If you failed back to the CCR nodes, repeat Step 3 to manually create the SMEX resource on the Exchange EVS.
Without the SMEX resource created, SMEX will not scan anything in the cluster environment.Note: In some environments, one may have a Node and File Share Majority Quorum configuration (File Share Witness). In this setting, the resource type for SMEX may be appear differently from what is listed in the article mentioned above. It is possible to appear as "clusRDLLCCR". Therefore, if a user types "clusRDLL", it will give an error that the type does not exist.
Need More Help?
Create a technical support case if you need further support.
Information on installing ScanMail for Exchange (SMEX) on SCR Target (Standby Passive Cluster Node)
Category:Configure; Troubleshoot; Install
Thank you for your feedback!