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OfficeScan Real-Time Monitor shows infected files that are not shown by a full scan

    • Updated:
    • 13 Mar 2020
    • Product/Version:
    • OfficeScan 10.0
    • OfficeScan 10.5
    • Platform:
    • Not Applicable N/A

NOTE: You are viewing an archived article because the product(s) tagged is no longer supported or the information mentioned is already outdated.

Summary
After a full scan using the OfficeScan client, the system comes up clean with no detection. However, double-clicking the OfficeScan client icon in the system tray shows the OfficeScan Real-Time Monitor with a list of infected files.
Real-Time Monitor shows infected files
Infected Files: X
Last virus/malware found: Virus Name and the directory patch.

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