Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Uninstalling InterScan Messaging Security Suite (IMSS) for Windows using the Setup.exe file

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • InterScan Messaging Security Suite 7.1 Windows
    • InterScan Messaging Security Suite 7.5 Windows
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
Summary
Uninstall IMSS for Windows via the Setup.exe file. The file provides a wizard-based menu for easy navigation.
Details
Public
To uninstall:
  1. Click Setup.exe. The Setup Type screen appears.
  2. Do one of the following to select the components that you want to remove.

    1. Select Remove all IMSS components from your computer.
      Remove all IMSS components from your computer
    2. Click Next. A confirmation screen will appear.
    3. Click Yes to confirm.
      Do you want to remove all IMSS components from your computer?

    1. To uninstall selected components individually, select Add or remove components for an existing IMSS server.
      Add or remove components for an existing IMSS server
    2. Click Next. The Select Features screen appears.
    3. Deselect the component that you want to uninstall.
      Select the component that you want to uninstall
    4. Click Next. The following message appears if you chose to uninstall the EUQ database.
      Note: Uninstallation will only unregister the EUQ database in the administrator database. The EUQ database is not deleted.
      Note: Uninstallation will only unregister the EUQ database in the administrator database. The EUQ database is not deleted.
    5. Click OK.
  3. Click Next. The Settings Summary screen appears.

    Settings Summary screen

  4. Click Next to uninstall the component. The Setup Status screen appears.

    Setup Status screen

  5. Click Next. The Maintenance Complete screen appears.
  6. Click Finish.
Premium
Internal
Rating:
Category:
Troubleshoot; Uninstall
Solution Id:
1058328
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles