- Create a back up of the ICRCHdler.ini file.
- Open the ICRCHdler.ini and add the following lines: TaskTimeout = 3000
ThreadCount = 10
- Save and close the file.
- Restart the ScanMail Master service.
Need More Help?
Create a technical support case if you need further support.
Emails are tagged with "Smart Scan Suspicious" in the subject field in ScanMail for Exchange (SMEX)
Category:Configure; Troubleshoot; Deploy
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