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Installation fails when using Autopcc's Silent Install Option on Windows Vista, 7, and 2008

    • Updated:
    • 30 Aug 2013
    • Product/Version:
    • OfficeScan 11.0
    • Platform:
    • Windows 2008 Enterprise
    • Windows 2008 Standard
    • Windows 7 32-bit
Summary

When using the SilentInstall option in the autopcc.ini file, the client installation fails on Windows Vista, Windows 7, and 2008. The issue occurs even when the account used has local admin privileges on the target workstation. The account is a non-domain administrator account.

Details
Public

This issue occurs because the account used does not have that needed permission to create the setup.log file in the shared folder \\<officescan server>ofcsan\pccnt\disk1.

To go around the problem, you can specify another directory where the setup.log will be written:

  1. Go to the PCCSRV\Autopcc.cfg directory.
  2. Edit the autopcc.ini file.
  3. Change the following value under the [PCCNT] section:

    SilentInstall=-s -f2"c:\Windows\setup.log"

     
    Unless there is another directory on the client machine that is similar with the other machines, we recommend using C:\windows directory to create the setup.log.
  4. Save and close the autopcc.ini file.
Premium
Internal
Rating:
Category:
Troubleshoot; Install
Solution Id:
1059028
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