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Viewing and updating the license of Control Manager (TMCM) and its managed products

    • Updated:
    • 7 Apr 2016
    • Product/Version:
    • Control Manager 6.0
    • Smart Protection Complete 1.0
    • Smart Protection for Endpoints 1.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary

This article is useful when you experience the following:

  • Your TMCM product subscription has reached its expiration date
  • You want to add product licenses to TMCM
  • The licenses of your TMCM managed products, such as OfficeScan, ScanMail for Exchange, or InterScan Messaging Security Suite, have expired
Details
Public

To view and configure the product licenses of TMCM and its managed products:

  1. Launch the TMCM management console. Here are your options:
    • Access the console from the Windows Start menu.
    • Access the console using a web browser and the following URLs:
      • For SSL connection: https://<ipaddress or DNS name>/ControlManager
      • For non-SSL connection: http://<ipaddress or DNS name>/ControlManager

  2. Enter the Username and Password.
  3. Go to Administration > License Management > Managed Products.
    The License Management screen appears. On this page you can view, manage, and deploy the licenses of all TMCM managed products. You will also see the following information:
    Screen ComponentDescription
    Activation CodeDisplays the AC for the managed product.
    NoteDisplays additional information about the AC.
    ProductsDisplays the number of managed products to which the AC deploys.
    StatusDisplays the status of the AC:
    • Activated
    • Expired
    TypeDisplays the type of the AC:
    • Full: Allows full use of the product for the maintenance period (typically 1 year)
    • Trial: Allows full use of the product for the evaluation period (typically 3 months)
    Expiration DateDisplays the date the AC expires.
    Seat CountDisplays the number of seats the AC allows.

License Information Page

  1. On the TMCM management console, go to the License Management by clicking Administration > License Management > Managed Products.
  2. Click Specify a new Activation Code.
  3. Enter the code on the subsequent page.
  4. Click Activate.

After the new AC has been deployed to the OfficeScan server, the existing and the newly added license will appear on the console at the same time. The OfficeScan server will not delete the old AC automatically even after adding the new one.

Product License Details

  1. On the TMCM management console, go to the License Management by clicking Administration > License Management > Managed Products.
  2. Select an activation code from the list.

    License Manager

  3. Click Add and Deploy or Re-Deploy. The Re-Deploy License page appears.

    Deploy License

  4. Select a product or directory from the Product Directory.
  5. Click Save.

    To view the status details for an AC and to record notes about its use for future reference, click the code as it appears on the License Management page of the managed products.

  1. Go to the Products page to access the product directory.
  2. Select the target managed product from the directory tree.
  3. Click Tasks > Deploy license profiles on the toolbar.
  4. Under License Profiles in the content windows of the product cirectory, click Deploy Now. TMCM will load the updated license information from the Trend Micro License server and will deploy the license profiles automatically.
  5. Click Command Details to review when TMCM deployed the license profile, the time of the last report, the user who authorized the deployment, and the breakdown of deployments in progress or those that successfully completed. You can also see a list of deployments by server.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy; Update
Solution Id:
1059170
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