Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Editing the Approved URL List or Blocked URL List in Worry-Free Business Security Services (WFBS-SVC) Global Settings

    • Updated:
    • 30 Dec 2019
    • Product/Version:
    • Worry-Free Business Security Services 6.6
    • Worry-Free Business Security Services 6.7
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2008 Essential Business Server
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Standard
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
Summary

The Approved and Blocked Lists allow you to override the defined categories of URL Filtering and Web Reputation. This article shows you how to edit, delete, and sort the URLs in the Approved and Blocked Lists in WFBS-SVC.

Details
Public
 
The Blocked list is only supported by URL Filtering and the Approved list is supported by both URL Filtering and Web Reputation.
 
ListApplied by...Except...
Approved list for Web Reputation and URL FilteringAll Windows, Mac and Android devicesWindows, Mac and Android devices on groups with their own approved lists
Blocked list for URL FilteringAll Windows and Android devicesWindows and Android devices on groups with their own blocked lists

To add/edit the Global Approved URL List or Blocked URL List:

  1. Log in to the WFBS-SVC console.
  2. Do one of the following:

    • Click Security Agents > Configure Global Settings > Approved URL List or Blocked URL List.

       
      This is only available for Classic Mode
       
    • Click Policies > Global Exceptions Lists > Approved URL List or Blocked URL List.
  3. Enter the URL or website you wish to whitelist to the Approved List for Web Reputation and URL Filtering field or blacklist in the Blocked List for URL Filtering field.

    • URLs to approve: Separate multiple URLS with a space, comma (,), semicolon (;) or <enter>. And then click Add.

       
      Users can add HTTPS URLs to the approved list for Windows devices. HTTPS URLs are not supported in Mac devices.
       
    • URLs to block: Separate multiple URLs with a space, comma (,), semicolon (;) or <enter>. And then click Add.

    When adding URLs to the lists, keep the following in mind:

    • The Approved URL List takes precedence over the Blocked URL List.
    • Approving or blocking a URL implies approving or blocking all of its sub domains.
    • The * wildcard character is allowed. For more information, see the Wildcard Support table below.
    • Use commas, semicolons, or the ENTER key to separate multiple entries.
    • Do not use the following characters: " < > |
    Refer to the following table for correct usage of wildcards:
    WildcardSupported FormatInvalid Format
    The * character matches zero or more characters

    The following URLs using the wildcard are acceptable:

    • http://www.example.com/*
    • http://*.example.com

    Filtering only supports the FQDN, not the path. For example:

    • http://www.example.com/hu* would become http://www.example.com/*
    • http://www.ex*le.com/abc/*.* would become http://www.ex*le.com/*

    The following URLs ending with a wildcard are not acceptable:

    • http://www.example.com*
    • http://www.example.*
    • http://www.example.com.tw.*
    • http://*.example.*

    The following URLs with the wildcard as the last character in the host name are not acceptable:

    • http://www.example.*/test/abc.html would become http://www.example.*/*
    • http://www.example.com*/123/ would become http://www.example.com*/*
  4. Click Add once finished with the list.
  5. Click Save.

Other actions

  • To delete an entry, icon point to the exception and click in the last column of the list.
  • To edit an existing URL:

    1. Click the URL in the list.
    2. Update the exception.
    3. Press the ENTER key to save the changes.
  • If an administrator feels that a URL has been misclassified, go to the following website: http://sitesafety.trendmicro.com/
  • To sort URLs, click the Sort By dropdown list and select between Newest First and Alphabetically.
 
To define approved and blocked lists for a specific group (and ignore the global lists), follow the steps in this article: Approving/Blocking a URL for a Security Group in Worry-Free Business Security Services (WFBS-SVC).
 
Premium
Internal
Partner
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1059295
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.