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Reassigning a new service plan to an existing or activated Worry-Free Business Security Service (WFBS-SVC) account created in Licensing Management Platform

    • Updated:
    • 30 Jan 2015
    • Product/Version:
    • Licensing Management Platform 1.0
    • Worry-Free Business Security Services 5.7
    • Platform:
    • N/A N/A
Summary
You are a reseller/partner for Licensing Management Platform. You have an existing activated WFBS-SVC customer account and you want to know if you can reassign a new service plan to this account.
Details
Public
Software as a Service (SaaS) offerings, such as WFBS-SVC, do not require Activation Codes (AC) and are automatically activated when the customer first logs on to the portal successfully.
This means that when the customer has activated the account and installed the WFBS-SVC agents to it, it is NOT advisable to reassign a new service plan to the account. Reassigning a new service plan will generate a new account that will not reflect all the agents reporting to the original account.
What you can do instead is modify the existing service plan assigned to the existing account.
Product/Service TypeActivation Policies
Service/Software as a Service (SaaS)
No AC required
Can be activated through the platform:
  • Automatically when the customer first logs on
  • On a specified dated
AC required
Can be activated with an AC.
On-premise products
AC required
Cannot be activated through the platform. Must be activated with an AC.
Premium
Internal
Rating:
Category:
Configure; Migrate
Solution Id:
1059337
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