Summary
You are a reseller/partner for Licensing Management Platform. You have an existing activated WFBS-SVC customer account and you want to know if you can reassign a new service plan to this account.
Details
Software as a Service (SaaS) offerings, such as WFBS-SVC, do not require Activation Codes (AC) and are automatically activated when the customer first logs on to the portal successfully.
This means that when the customer has activated the account and installed the WFBS-SVC agents to it, it is NOT advisable to reassign a new service plan to the account. Reassigning a new service plan will generate a new account that will not reflect all the agents reporting to the original account.
What you can do instead is modify the existing service plan assigned to the existing account.
| Product/Service Type | Activation Policies |
|---|---|
| Service/Software as a Service (SaaS) | No AC required Can be activated through the platform:
AC required Can be activated with an AC. |
| On-premise products | AC required Cannot be activated through the platform. Must be activated with an AC. |
