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Merging Worry-Free Business Security Services (WFBS-SVC) accounts

    • Updated:
    • 30 Jan 2015
    • Product/Version:
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services for Dell 5.6
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Home Server
    • Windows 2003 Server R2
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2003 Standard
    • Windows 2008 Essential Business Server
    • Windows 2008 Server Foundation
    • Windows 2008 Server R2
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Standard
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
Summary
This article shows you how to merge your WFBS-SVC accounts.
Details
Public
Trend Micro allows the merge option for registered licenses.
To merge your accounts:
  1. Log in to the Customer Licensing Portal (CLP).
  2. Click Merge Products, and then enter your activation code or key.
    Note: If the Merge Products option is not available when using your account, this means that your registered license does not support merging.
    Merge Products
    The Merge Products page lists the products that support the merge function. Not all Trend Micro Products support the license merge function.
  3. Do any of the following:
    • Scenario 1: For services like WFBS-SVC, click sign into merge two WFBS-SVC accounts.
      For services, click sign in to merge accounts
    • Scenario 2: For On Premise products like WFBS, choose the license to retain. For three or more licenses of the same type, you will be asked which license to merge.
      For on-premise, choose the license to retain
  4. Click Merge.
Merge License Matrix
Refer to the following table if your WFBS-SVC accounts can be merged:
Type of ACResellerRetailDell/OEMProtectLink
ResellerNoYesYesNo
RetailYesYesYesNo
Dell/OEMYesYesYesNo
ProtectLinkNoNoNoNo
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1059341
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