Sign In with your
Trend Micro Account

Sign in to MySupport

Need Help?

Need More Help?

Create a technical support case if you need further support.

"Disk is insufficient when installing Trend Micro SafeSync" error message appears when installing Trend Micro SafeSync

- Updated:
- 25 Jan 2019
- Product/Version:
- SafeSync for Business 5.1
- Platform:
- Windows 7 32-bit
- Windows 7 64-bit
- Windows Vista 32-bit
- Windows Vista 64-bit
- Windows XP Home
- Windows XP Professional

Summary

You receive the error message "Disk is insufficient when installing Trend Micro SafeSync" when installing Trend Micro SafeSync.

This issue happens because your computer's hardware and software specifications do not meet the Trend Micro SafeSync system requirements.

Details

To resolve this issue, do the following:

Check the version of your Trend Micro SafeSync program.
1. Right-click the Trend Micro SafeSync icon in your system tray.
2. Select Configure and click the Updates tab.
3. Look for the Compile Version.
  - If the version is 5.0 or lower, upgrade your program.
  - If the version is 5.1, you already have the latest version installed.
Check if your computer's hardware and software specifications meet the system requirements for Trend Micro SafeSync.

Rating:

Category:

Troubleshoot; Install; Upgrade

Solution Id:

1059354

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.