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"Disk is insufficient when installing Trend Micro SafeSync" error message appears when installing Trend Micro SafeSync

    • Updated:
    • 25 Jan 2019
    • Product/Version:
    • SafeSync for Business 5.1
    • Platform:
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
Summary
You receive the error message "Disk is insufficient when installing Trend Micro SafeSync" when installing Trend Micro SafeSync.
This issue happens because your computer's hardware and software specifications do not meet the Trend Micro SafeSync system requirements.
Details
Public
To resolve this issue, do the following:
  1. Check the version of your Trend Micro SafeSync program.
    1. Right-click the Trend Micro SafeSync icon in your system tray.
    2. Select Configure and click the Updates tab.
    3. Look for the Compile Version.
      • If the version is 5.0 or lower, upgrade your program.
      • If the version is 5.1, you already have the latest version installed.
  2. Check if your computer's hardware and software specifications meet the system requirements for Trend Micro SafeSync.
Premium
Internal
Partner
Rating:
Category:
Troubleshoot; Install; Upgrade
Solution Id:
1059354
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