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Moving a Worry-Free Business Security Services (WFBS-SVC) agent to report from one account to another

    • Updated:
    • 22 Dec 2015
    • Product/Version:
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services for Dell 5.6
    • Platform:
    • N/A N/A
Summary

Find out how to move WFBS-SVC agents to a different account.

Details
Public

To move WFBS-SVC agents to a different account:

 
The solution below is only applicable to Windows Device.
  1. Log on to the WFBS-SVC console.
  2. In Live Status, click Add Devices under Common Tasks > Device Management.

    Add devices

  3. Under Select an installation method, do one of the following:
    • Click Send Email to copy the download URL into your default email client, to be sent to your users. Send the Install link to users and advise them to click the Install link to migrate the agent to the new account.
    • Click Install to proceed with the installation of the agent. Activation will initialize. If there is no WFBS-SVC agent detected, the URL will lead you to Web Installation.

    The "Protection activated" message appears once migration is complete.

  4. Click Devices and check the migrated computer.

    Click Devices

Premium
Internal
Rating:
Category:
Migrate
Solution Id:
1059382
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