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Searching clients in Worry-Free Business Security Services (WFBS-SVC)

    • Updated:
    • 15 Nov 2014
    • Product/Version:
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services for Dell 5.6
    • Platform:
    • N/A N/A
Summary
This article provides steps how to search for a client in the WFBS-SVC console. 
Details
Public
To search a client:
  1. Log in to the WFBS-SVC console
  2. Click Devices.
  3. On the Search bar, type the name or IP address of the computer you wish to find. 
    Search for the computer using the name or IP address
     
  4. Click the Search icon. WFBS-SVC displays computer(s) that match the keyword in the left hand pane of the console. 
  5. Click the icon to clear the search result.
    You can search for clients in the WFBS-SVC console. Do any of the following:
    • Support Search by IP address
      • If you enter [172], the results are [172.*.*.*] and computer name.
      • If you enter [172.], the results are [172.*.*.*].
      • If you enter [172.16], the results are [172.16.*.*]
      • If you enter [172.16.8], the results are [172.16.8.*].
      • If you enter [172.16.8.200], the results are [172.16.8.200].
    • Support Search by Computer Name
      Note:
      DCBS language is supported. DBCS languages refer to the following four languages taken as a group:
      • Chinese (Simplified)
      • Chinese (Traditional)
      • Japanese
      • Korean
    • Search by wildcard or special operators, such as *, +, -, &, ()…], is not supported
      • Users can do next search without clicking the X icon.
      • Only single-string search is supported; multi-string search is not. Example: "erin+alex" is a string, but the results will not return "erin" or "alex".
      • Upper-case string and lower-case string will have the same results.
      • Trim the beginning and ending space of string.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1059383
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