Unable to access HTTPS websites after upgrading to InterScan Web Security Virtual Appliance (IWSVA) 5.6

- Updated:
- 24 Nov 2016
- Product/Version:
- InterScan Web Security Virtual Appliance 5.6
- Interscan Web Security Virtual Appliance 6.5
- Platform:
- N/A N/A

Summary

You can no longer access the HTTPS websites after upgrading to IWSVA 5.6.

Details

To resolve this issue, please do the following:

Log on to the IWSVA management console.
Go to HTTP > HTTPS Decryption > Policies.
If HTTPS Decryption is activated, disable the policy and then reactivate it (to reactivate the service).

If HTTPS Decryption is inactive, activate the policy.

Rating:

Category:

Troubleshoot; Upgrade; Update

Solution Id:

1059452

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