Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Invalid characters appear in the Worry-Free Business Security (WFBS) console when using Internet Explorer 9

    • Updated:
    • 30 Dec 2019
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Worry-Free Business Security Standard/Advanced 9.5
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Small Business Server
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Essential Business Server
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
Summary
You see invalid characters in the WFBS console when using Internet Explorer 9:
Details
Public
To resolve the issue:
  1. Open the WFBS web console.
  2. Under the section where you can enter the URL, click on the icon highlighted below:
    The Compatiblity Mode of Internet Explorer 9 will now be activated.
Premium
Internal
Partner
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1059519
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles