Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Skipping specific virus notifications when using InterScan Web Security Virtual Appliance (IWSVA)

    • Updated:
    • 16 Dec 2015
    • Product/Version:
    • InterScan Web Security Virtual Appliance 5.6
    • InterScan Web Security Virtual Appliance 6.0
    • InterScan Web Security Virtual Appliance 6.5
    • Platform:
    • N/A N/A
Summary

Even if IWSVA is configured to pass corrupted zip files as virus, you still receive notification reports that a virus has been detected.

Details
Public

To skip the virus notifications on corrupted encrypted files:

  1. Using Secure Shell (SSH) or the console, log in to the IWSVA shell with root privileges.
  2. Open the /etc/iscan/intscan.ini file using vi by executing this command:

    # vi /etc/iscan/intscan.ini

  3. Search for the "skipSpecificVirus" and "corrupted_zip" keys and set their values to the following:
    • skipSpecificVirus=Corrupted_Zip_file
    • corrupted_zip=pass
  4. Save the changes and quit.
  5. Restart the IWSS daemon by executing the following command:

    # /etc/iscan/S99ISproxy stop ; /etc/iscan/S99ISproxy start

There should be no more virus notifications.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Install
Solution Id:
1059563
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.