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Common issues about PolicyServer reports

    • Updated:
    • 22 Apr 2014
    • Product/Version:
    • Endpoint Encryption 3.1 PolicyServer
    • Platform:
    • Windows 2003 Enterprise
Summary
Resolve the known issues regarding the reports in PolicyServer.
Details
Public
An error occurred during local report processing
When viewing reports in the MMC, you receive the following error message:
An error occurred during local report processing
This is due to a problem with certain versions of Microsoft .NET Framework 2.0 SP1. Download and install Microsoft Report Viewer Redistributable 2005 on the machine where you run MMC to resolve the issue.
User is unable to run reports
To resolve the issue:
  1. Close the MMC and sign off from the PolicyServer.
  2. Go to the prerequisites folder of Endpoint Encryption software download package and reinstall the MS Report Viewer.
  3. Log in to the MMC and run the reports again.
    You should now be able to view the reports.
Protecting audit trail of the reporting logs and user activity
The client is responsible in securing access to the required Endpoint Encryption databases. It is possible to delete or edit the data in Endpoint Encryption SQL database. However, Hashed Message Authentication Codes (HMACs) is used to notify if there is a tampering or modification in the database.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy; Install; Upgrade
Solution Id:
1059711
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