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"File Encryption Files in Use" appears when installing File Encryption

    • Updated:
    • 1 Apr 2014
    • Product/Version:
    • Endpoint Encryption 3.0 File Encryption
    • Endpoint Encryption 5.0
    • Platform:
    • Windows 2003 Standard 64-bit
    • Windows 2008 Server R2
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
    • Windows XP Professional 64-bit
    • Windows XP SP3 32-bit
Summary
When you install File Encryption while Full Disk Encryption (FDE) is encrypting in the background, you receive the following message:
File Encryption Files in Use
The following applications are using files which the installer must update. You can either close the applications and click 'Try Again', or click 'Continue' so that the installer continues the installation, and replaces these files when your system restarts.
Details
Public
This is not an error but a message asking you to upgrade the DrAService.exe file. DrAService is a service used by FDE. You can install File Encryption after FDE finishes installing or encrypting the drive.
To proceed, click the Continue button to finish the installation and upgrade of DrAService.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy; Install; Migrate
Solution Id:
1059908
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