Error "Failed to change password" appears when resetting the End-User Quarantine (EUQ) password

Summary

You receive the error "Failed to change password" when resetting the EUQ password for one of your end users.

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Details

The error occurs because the end user is not registered in the End-User Quarantine (EUQ). To resolve the issue, ask the user to register in the EUQ.

Rating:

Category:

Configure; Troubleshoot

Solution Id:

1060047

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