- Log on to the HES console.
- Click Quarantine > Query.
- Choose the domain name and type the end user's email address on the Recipient field.
If the user is registered in EUQ, his/her email address, first name and last name will automatically appear.If the auto-complete function does not find the user, the user is not registered in EUQ.
Need More Help?
Create a technical support case if you need further support.
Verifying if a user is registered in Hosted Email Security (HES) Web End-User Quarantine (EUQ)
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