Learn how to check if an end-user is registered in the Web EUQ of HES.
To verify if a user is registered in EUQ:
- Log on to the HES console.
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Click Administration > End-User Management > Passwords.
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Choose the domain name and type the end user's email address on the Registered end-user email address field.
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If the user is registered in EUQ, his/her email address, first name and last name will automatically appear.
If the auto-complete function does not find the user, the user is not registered in EUQ.