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Verifying if a user is registered in Hosted Email Security (HES) Web End-User Quarantine (EUQ)

    • Updated:
    • 21 Jul 2017
    • Product/Version:
    • Hosted Email Security - Inbound Filtering 1.9.8
    • Hosted Email Security 1.9.8
    • Platform:
    • N/A N/A
Summary

Learn how to check if an end-user is registered in the Web EUQ of HES.

Details
Public

To verify if a user is registered in EUQ:

  1. Log on to the HES console.

  2. Click Administration > End-User Management > Passwords.

    passwords

    Click image to enlarge

  3. Choose the domain name and type the end user's email address on the Registered end-user email address field.

    .

    Registered end-user email address

    Click image to enlarge

    If the user is registered in EUQ, his/her email address, first name and last name will automatically appear.

    If the auto-complete function does not find the user, the user is not registered in EUQ.

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Rating:
Category:
Configure; Troubleshoot
Solution Id:
1060048
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