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"CWinFileException: Error 2" appears when creating a Client Package

    • Updated:
    • 3 Sep 2019
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan 11.0
    • OfficeScan XG
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary

The following error appears when creating a client package using cleanpack.exe:

CWinFileException: Error 2, Description: The system cannot find the file specified.

Details
Public

To resolve the CWinFileException error when creating a client package:

  1. Stop the Officescan Master Service.
  2. Go to the $OSCE server installation folder\Pccsrv\Pccnt\Common folder.
  3. Create a backup copy of the DWIOTraptNT.dll_invalid file. You can copy it and then paste it to a temporary folder. 
  4. Rename DWIOTraptNT.dll_invalid in the $OSCE server installation folder\Pccsrv\Pccnt\Common folder to "DWIOTraptNT.dll".
  5. Start the Officescan Master Service.
  6. Create a client package.

The CWinFileException error should no longer appear.

If the issue persists, please contact Trend Micro Technical Support.

Premium
Internal
Rating:
Category:
Deploy
Solution Id:
1060155
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