"CWinFileException: Error 2" appears when creating a Client Package

- Updated:
- 3 Sep 2019
- Product/Version:
- OfficeScan 11.0
- OfficeScan 11.0
- OfficeScan XG
- OfficeScan XG.All
- Platform:
- Windows 2003 Enterprise
- Windows 2003 Standard
- Windows 2003 Standard 64-bit
- Windows 2008 Enterprise
- Windows 2008 Standard

Summary

The following error appears when creating a client package using cleanpack.exe:

CWinFileException: Error 2, Description: The system cannot find the file specified.

Details

To resolve the CWinFileException error when creating a client package:

Stop the Officescan Master Service.
Go to the $OSCE server installation folder\Pccsrv\Pccnt\Common folder.
Create a backup copy of the DWIOTraptNT.dll_invalid file. You can copy it and then paste it to a temporary folder.
Rename DWIOTraptNT.dll_invalid in the $OSCE server installation folder\Pccsrv\Pccnt\Common folder to "DWIOTraptNT.dll".
Start the Officescan Master Service.
Create a client package.

The CWinFileException error should no longer appear.

If the issue persists, please contact Trend Micro Technical Support.

Rating:

Category:

Deploy

Solution Id:

1060155

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