The Real-time Monitor of the Messaging Security Agent (MSA) does not show the updated spam pattern from the Security Server even after a scheduled update is completed.
To resolve the issue:
- Go to .../Trend Micro/Security Server/PCCSRV/Private.
- Open the ofcserver.ini.
- Change the following value:
# rapid spam pattern
# spam apttern
- Save the changes.
- Restart the Trend Micro Security Server Master Service.
- Run a manual update for the MSA from WFBS console.