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Configuring the End-User Quarantine (EUQ) Digest notification email to show the EUQ server hostname or FQDN

    • Updated:
    • 24 Aug 2016
    • Product/Version:
    • InterScan Messaging Security Suite 7.1 Linux
    • InterScan Messaging Security Suite 7.1 Windows
    • InterScan Messaging Security Suite 7.5 Windows
    • InterScan Messaging Security Virtual Appliance 8.2
    • InterScan Messaging Security Virtual Appliance 8.5
    • InterScan Messaging Security Virtual Appliance 9.0
    • Platform:
    • N/A N/A
Summary

Set the EUQ Digest notification email to show the EUQ server hostname or FQDN instead of the server IP address.
You can access EUQ externally by specifying the EUQ server’s FQDN.

Details
Public

To change the IP address to FQDN, follow the instruction below based on your product version:

For InterScan Messaging Security Suite (IMSS) 7.1 and 7.5 for Windows:

  1. Go to <IMSS>\bin\digest\en_US.
  2. Back up the digest_template.htm file.
  3. Edit the digest_template.htm file by replacing all instances of "%EUQ_ROOT_URL%" with the preferred URL with hostname or FQDN.
    For example:
    Original: %EUQ_ROOT_URL%/login.imss
    Edited: https://my.fqdn.com:8447/login.imss

For IMSS 7.1 for Linux, Interscan Messaging Security Virtual Appliance (IMSVA) 8.0, and IMSVA 8.2 with build number lower than 1692:

  1. Go to /opt/trend/imss/bin/digest/en_US.
  2. Back up the digest_template.htm file.
  3. Edit the digest_template.htm file by replacing all instances of "%EUQ_ROOT_URL%" with the preferred URL with hostname or FQDN.
    For example:

    Original: %EUQ_ROOT_URL%/login.imss
    Edited: https://my.fqdn.com:8447/login.imss

For IMSVA 8.5 and 8.2 with build number not lower than 1692:

  1. Connect to the database using the following command:

    /opt/trend/imss/PostgreSQL/bin/psql imss sa

  2. Run the following command:

    insert into tb_global_setting values('euq','euq_digest_fqdn','<FQDN>','imss.ini','');

    Replace <FQDN> with the preferred hostname or FQDN without the brackets (<>).

    If you accidentally enter a wrong information in <FQDN>, correct it using the command below:

    update tb_global_setting set value = '<FQDN>' where name= 'euq_digest_fqdn';

  3. Exit from the database console using the command "\q".
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1060296
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