Summary
Details
Check these two settings in IIS 7.x or 8.x:
- Check whether PLMDAL site or application is present under the OfficeScan website in IIS.
- Open the IIS Manager.
- Expand the ServerName > Sites > OfficeScan > officescan.
Normally, the PLMDAL should appear on that list. - Right-click the officescan folder.
- Select Add Application.
- Enter "PLMDAL" as the alias.
- For the Physical path, click the browse button (...) and navigate to the ...\PCCSRV\PLM\DAL\entry directory.
- Click OK.
- Restart the OfficeScan website.
- Access the OfficeScan web console again and the issue should now be fixed.
- Check ISAPI Filters in IIS.
- Open the IIS Manager.
- Expand Sites > OfficeScan.
- Select ISAPI Filters.
- Change the file from DALFilter64.dll to DALFilter.dll.
- Restart IIS and check the web console again.