Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Updating the SecureCloud Management Server Inventory

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • SecureCloud as a Service 3.7
    • SecureCloud On-Premise 3.7
    • Platform:
    • Linux - Red Hat RHEL 5 32-bit
    • Linux - Red Hat RHEL 5 64-bit
    • Linux - SuSE 11
    • Linux - SuSE 11 64-bit
    • Windows 2003 Datacenter
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard 64-bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 7 Ultimate 32-bit
    • Windows 7 Ultimate 64-bit

Know the steps for updating the SecureCloud Management Server Inventory.


Retrieve the device list from the SecureCloud Management Server so that the Runtime Agent can start the SecureCloud service.

  1. Launch the SecureCloud Configuration Tool.
    • In Linux, run the "/var/lib/securecloud/" command in the instance where you installed the Runtime Agent.
    • In Windows, click Start > All Programs > Trend Micro SecureCloud Agent > Configuration Tool.
  2. Accept the license agreement if you agree to the terms.
  3. When prompted, select the appropriate option for your Cloud Service Provider.
  4. Enter your Cloud Service Provider credentials as prompted. These credentials will differ depending on your Cloud ServiceProvider.
    Note: Not all Cloud Service Provider environments require credentials. For Amazon EC2, we recommend that you use IAM user with the following permissions only:
    • Describe Images
    • Describe Instances
    • Describe Volumes
    • Attach Volume
    • Detach Volume
  5. Enter your SecureCloud Account ID when prompted. You can find the SecureCloud Account ID on the Administration > User Management page.
  6. Enter your provision passphrase when prompted. You can find and set the provisioning passphrase on the Administration > User Management page.
  7. Specify the URL of the Management Server Web services.
    • For Trend Micro SaaS customers, leave this prompt blank and press Enter. You can find the Web Service URL on the Administration > User Management page.
    • For customers receiving SecureCloud service from a Managed Service Provider, enter "" as the Web Service URL.
    • For customers that have deployed the On-Premise version, enter the Web Service URL defined during installation. You can find the Web Service URL on the the central management console's Administration > User Accounts page.
Solution Id:
Did this article help you?

Thank you for your feedback!

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.